shrewsbury
IT Support in Shrewsbury
Start Tech provides reliable, proactive IT support and managed IT services to businesses across Shrewsbury.
From responsive day-to-day technical support and proactive monitoring to cyber security and strategic IT guidance, we keep your people productive, your systems secure and your technology aligned with your business goals.
Why Choose Start Tech?
Based at Shrewsbury Business Park, Start Tech has been supporting businesses with their technology since 2000. Our local team provides responsive remote and on-site IT support, helping organisations across Shrewsbury reduce disruption, strengthen cyber security and work more efficiently.
Whether you need a complete outsourced IT department or additional expertise for your internal team, we provide IT support shaped around your business, people and long-term goals.
Our approach combines independently assessed standards with a clear understanding of your business. Through regular technology reviews and practical planning, we help you prioritise investment, improve efficiency and keep your IT aligned with your growth plans.
How We Support Your Business
From reliable IT support and cyber security to cloud services and strategic advice, we help Shrewsbury businesses use technology to support their goals. We tailor our services to your people, priorities and plans for growth.
Managed IT Support
Our managed IT support services provide businesses with responsive technical support, proactive monitoring, cyber security and strategic guidance. We act as your outsourced IT department, keeping your systems reliable, secure and performing effectively.
IT Support for Internal Teams
Our co-managed IT support gives internal IT teams additional expertise, resources and technical capacity. We can help resolve complex issues, manage projects, strengthen cyber security and support your existing IT infrastructure.
Cyber Security Services
Our business cyber security services help protect your people, systems and data from evolving threats. We combine proactive monitoring, risk management and practical security solutions to reduce vulnerabilities and improve business resilience.
Microsoft 365 and Cloud Support
Our Microsoft 365 support and cloud services help businesses work securely and efficiently. We can support Microsoft 365 management, cloud migration, data protection, collaboration and the secure adoption of new tools.
IT Consultancy and Strategy
Our IT consultancy services help businesses align their technology with their wider goals. Through IT strategy, technology roadmaps and regular reviews, we help you improve efficiency, plan future investment and support business growth.
Fully Managed or Co-Managed IT?
Fully managed IT support means we take care of your day-to-day IT, including user support, system maintenance and cyber security. Co-managed IT support means we work alongside your existing IT team, providing additional expertise and capacity where needed. We offer both options to businesses in Shrewsbury, tailoring our support to your people, systems and priorities.
Our fully managed IT support acts as your outsourced IT department, covering technical support, proactive monitoring and cyber security. Alongside keeping your people productive and systems secure, we provide strategic guidance to keep your technology aligned with your business goals as you grow.
Our co-managed IT support works alongside your existing IT team, providing additional expertise and capacity where needed. From resolving complex issues to strengthening cyber security and delivering projects, we help your team support the business today and prepare for what comes next.
What Our Clients Say
Hear from the businesses we support about how we’ve kept them safe and secure, supported their teams and aligned their technology with their business goals.
Weston Park
Colin Sweeney
Tourism & Events
Weston Park is a remarkable House set in 1,000 acres of Capability Brown parkland. Home to a nationally important art collection, the Granary Restaurant, acclaimed outdoor events, luxurious holiday cottages and a jaw-dropping venue for weddings and celebrations.
Following on from a previous cyber attack, Weston Park wanted to partner with an IT provider to boost their cyber security and improve their overall IT systems.
Comar Fluid Power
Stuart Martin
Manufacturing
Comar is a leader in designing and developing test equipment in the aviation and aerospace component manufacturing industry, supplying in excess of 1000 test solutions to industry, many of which are in constant use on critical development programmes.
Initially, Stuart partnered with us to help with their Cyber Essentials & NIST Certification; it has now grown to us fully supporting them with their IT needs.
Frequently Asked Questions
What is included in managed IT support?
Managed IT support can include day-to-day technical assistance, proactive monitoring and maintenance, cyber security, Microsoft 365 support, device management and strategic IT guidance. Start Tech tailors its managed IT services around your business, users, existing technology and future plans.
Does managed IT support include cyber security?
Yes. Cyber security is central to Start Tech’s managed IT support. Depending on your requirements, this can include security monitoring, managed protection, data backup, risk management, staff awareness and guidance aligned with recognised cyber security standards.
Do you provide on-site IT support in Shrewsbury?
Yes. Start Tech is based at Shrewsbury Business Park and provides remote and on-site IT support to businesses across Shrewsbury and the surrounding area. Many issues can be resolved quickly and securely through remote support, with on-site assistance available when needed.
Can you support our existing IT team?
Yes. Our co-managed IT support works alongside your existing IT team, providing additional expertise, tools and capacity when needed. We can assist with day-to-day support, complex technical issues, cyber security, proactive monitoring and IT projects while complementing your internal resources.
Do you provide IT consultancy and strategic planning?
Yes. Alongside day-to-day IT support, Start Tech provides IT consultancy and strategic planning to help businesses align technology with their wider goals. Through regular technology reviews and practical roadmaps, we identify opportunities to improve efficiency, plan investment and modernise systems.
Can you help our business adopt AI safely?
Yes. Start Tech helps businesses identify where AI can deliver genuine value while managing the associated security, privacy and governance risks. We can support your AI strategy, create appropriate policies, prepare your data and systems, and help your team adopt tools such as Microsoft Copilot securely and effectively.
How do we change IT support providers?
Start Tech manages the transition from your current IT provider, gathering the information, documentation and access needed to understand your technology environment. We work with you throughout the onboarding process to minimise disruption and establish a clear plan for supporting your business.
How much does managed IT support cost?
The cost of managed IT support depends on factors including the number of users, devices and locations you have, your existing technology and the level of support required. Before providing a proposal, we carry out an IT audit to understand your current environment, identify any risks or gaps and recommend the most suitable level of support. You will then receive a clear proposal based on your business’s requirements.
Looking for reliable IT support in Shrewsbury?
Whether you need more responsive IT support, stronger cyber security or a clearer technology strategy, our Shrewsbury-based team is here to help. Tell us about your business and we’ll arrange an initial conversation to understand your requirements.